bk344 Terms and Conditions

These terms and conditions ("Terms") serve as a legally binding agreement between the bk344 platform ("we", "us") and its users ("you", "user"). By accessing bk344 through the website, mobile version, or any other channel, or by creating an account, you are considered to have fully accepted these terms.

These terms apply together with the Privacy Policy and the Responsible Gaming Policy. In case of any conflict, these terms will take precedence.

bk344 reserves the right to change these terms at any time. Continuing to use the platform after updated terms are published means you have accepted the new terms.

To open an account at bk344, you must meet the following conditions:

• You must be at least 21 years of age.
• All information provided at registration must be accurate, complete, and up to date.
• Each person may open only one account.
• Multiple members of the same household may open separate accounts, but operating more than one account from the same device or IP address is prohibited.
• The account is strictly personal — it may not be used by anyone else.

Identity Verification (KYC)

bk344 reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued document may be requested for verification. Deposits, withdrawals, or bonuses may be restricted until KYC is completed.

Providing false information may result in the immediate closure of the account and forfeiture of any remaining balance.

Password and Security

Keeping your account password confidential is entirely your responsibility. If you suspect unauthorized access to your account, change your password immediately from the login page and notify our support team.

bk344 strictly prohibits account registration and gaming by anyone under the age of 21. If age verification fails or a false age is provided, the account will be cancelled and no deposited funds will be returned.

All financial transactions on bk344 are secured by SSL encryption. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer.

Deposit Terms

• The minimum deposit amount is ৳200 (the same for all methods).
• The account details provided at the time of deposit must match your registered name.
• Depositing through a third party or in someone else's name is strictly prohibited.
• Once a deposit is confirmed successful, it is generally added to your balance instantly.

Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawal processing generally takes 10–45 minutes.
• Withdrawals can only be made to your registered payment account.
• Withdrawal requests may be delayed until KYC is completed.
• In cases of suspicious activity, bk344 may temporarily hold a withdrawal request for review.

bk344 offers various bonuses and promotional offers, which are subject to the following general terms:

Welcome Bonus

• 120% bonus on the first deposit, up to a maximum of ৳5,000.
• The deposit amount must be at least ৳200 to receive a bonus.
• A wagering requirement of 10 times the bonus amount must be met before the bonus can be withdrawn (wagering requirement 10x).
• The welcome bonus can be received only once per user.

VIP Cashback Program

Based on regular gaming activity, users can advance through three VIP levels:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.2%.

VIP level advancement depends on active gaming participation and loyalty to the platform. Cashback is credited on a weekly basis and the specified wagering requirement must be met before withdrawal.

General Bonus Terms

• Bonus balance and deposit balance are calculated separately.
• bk344 reserves the right to change or cancel any promotion without prior notice.
• If bonus abuse (bonus arbitrage, collusive betting) is detected, the bonus will be cancelled.
• If the terms of one bonus offer are not fully met, the next bonus may not be applicable.

bk344 follows a fair play policy. All games are operated by a neutral random number generator (RNG) technology, which ensures no bias in game outcomes.

Betting Limits

• Each game has its own minimum and maximum bet limits, which are displayed in the game interface.
• For sports betting, match odds and bet limits may change depending on market conditions.
• In special circumstances, bk344 reserves the right to reset limits for any game or bet.

Cancelled and Disputed Results

• If a game or bet is affected by a technical error, bk344 may cancel the relevant bet and return the deposited amount.
• In sports betting, if an event is cancelled, the bet will be voided and the deposit will be returned.
• In the event of any dispute over a result, bk344's decision will be considered final.

Technical Issues

If a game is interrupted mid-way due to loss of internet connection, server problems, or other technical errors, bk344 will attempt to restore the game state where possible. However, this may not always be possible.

Any of the following activities are strictly prohibited and may result in immediate account closure:

• Collusive betting or betting in coordination with other players.
• Playing games using bots, automated software, or artificial intelligence.
• Bonus arbitrage or taking advantage of bonuses through multiple accounts.
• Attempting to withdraw funds by initiating chargebacks or payment disputes.
• Exploiting technical errors or vulnerabilities in the platform.
• Attempting unauthorized access to another user's account.
• Money laundering or depositing funds from illegal sources.

If fraudulent activity is detected, the relevant balance, bonuses, and winnings will be forfeited and legal action may be taken if necessary.

In the following circumstances, bk344 may temporarily suspend or permanently close an account without prior notice:

• Violation of any clause of these terms.
• Providing false information or failure to complete identity verification.
• Suspicious or fraudulent activity on the account.
• In compliance with a court or government directive.
• At the user's own request to close the account (self-exclusion).

Self-Exclusion

If you want to limit or completely stop using bk344 on your own, please inform our support team via 24/7 live chat. Once self-exclusion takes effect, the account will not be reactivated before the designated period has ended. Visit our Responsible Gaming page for more details.

bk344 places the highest importance on protecting users' personal information. Full details of our data collection, use, and storage policy are available on our Privacy Policy page.

In brief, we use your information to:

• Manage accounts and process transactions.
• Verify identity and prevent fraud.
• Meet legal obligations.
• We do not sell it to third parties.

All data is securely stored and transmitted using SSL/TLS encryption technology.

bk344 is firmly committed to responsible gaming. Online gaming should be for entertainment, not as a way to solve financial problems.

We provide users with the following options:

• The ability to set deposit limits.
• The ability to take a temporary break (cool-off period).
• The ability to self-exclude.
• The ability to view gaming history and spending information.

Visit our Responsible Gaming page for detailed information, support, and self-exclusion procedures related to gaming addiction.

For any dispute or complaint, please contact our 24/7 live chat support first. Most issues are resolved quickly through discussion.

Complaint Process

• An initial response will be provided within 24 working hours of submitting a complaint.
• Complex matters will be worked toward resolution within a maximum of 7 working days.
• In case of disputes, bk344's server logs and data will be considered as final evidence.

Limitation of Liability

bk344 is not liable in the following situations:

• Loss caused by internet disconnection or issues with the user's device.
• Delays caused by third-party technical problems.
• Loss resulting from a user's negligence regarding their own account.
• Unforeseen circumstances (Force Majeure) — such as natural disasters, cyberattacks.

bk344 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified via their registered email or a notice will be displayed on the platform.

Updated terms will take effect from the date of publication. Continued use of the platform after changes have been made will be considered as your acceptance of the new terms.

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Available 24/7 with direct support in Bengali
• Email: [email protected]

Our support team operates seven days a week, twenty-four hours a day according to Bangladesh Standard Time (BST, UTC+6) and provides full support in Bengali.